OptiCon Professional Services

Our Professional Services create customer value through rapid, accurate and cost-effective implementation of the OptiCon Network Manager solution. We provide a full range of services to assist in specific phases of database creation or complete turnkey solutions .

Data Services

The key to any management system is data accuracy. Even the best management system is limited if the data it manages is incorrect or incomplete. Therefore, all OptiCon implementation projects begin with an effective database creation and maintenance plan.

While some companies are well staffed to internally manage these data efforts, most are not. This is especially true for the massive amounts of disparate data that currently exists in various, non-linked systems.

Fortunately, OptiCon Systems provides a full range of Data Services to assist customers with specific phases of their database creation or with entire turnkey data management solutions. Using our OptiCon experts and highly automated procedures, we can complete your database with unsurpassed speed and accuracy at the lowest possible cost.

OptiCon Data Services projects are based on a four step process.

• Collection—All data collection and consolidation activities are performed during this phase.Data includes all electronic and hard copy files residing in various systems and formats that relate to any network components, outside plant mapping, inside plant layouts, connectivity and circuit traffic. A process for handling ongoing data changes is also established.
• Capture—Once data is collected, it is electronically captured in an OptiCon compatible format using various off-the-shelf and proprietary applications. Our goal is to eliminate as much manual data entry and digitizing as possible. Conversion—After data is electronically captured, it is then converted and migrated into a single OptiCon database.
• Confirmation—During the confirmation phase, all OptiCon data is automatically checked for accuracy and completeness using proprietary applications and logic. When incorrect, incomplete or discrepant data is found, OptiCon Systems can provide on-site data and field audits to verify actual data.

Database Maintenance

In many cases, completed OptiCon databases are turned over to the customer for day-to-day management. In others, OptiCon Systems personnel are contracted to maintain customer data on an ongoing basis. To perform this ongoing maintenance, OptiCon resources can have remote access to the customer’s data server or OptiCon Systems can host the entire application on its own web accessible server. More details >>>

Implementation Services

Truly effective management systems will consistently provide the right information to the right people at the right time with the necessary level of security. This requires proper implementation of the system and associated processes to ensure data accuracy, timely system access and knowledgeable users.

OptiCon Systems provides a full range of services to assist customers in all aspects of their system implementation. Whether you require a stand-alone, client/server, web-based or combination system architecture, our experts can work with you to implement the OptiCon Network Manager solution to best meet your needs. More details >>>

Customization Services

Customization Services allows customers to tailor the OptiCon solution to their specific needs.  Our programmers can create custom reports or queries, add customer requested features or integrate OptiCon with other business critical systems. 

Consulting Services

Our OptiCon experts can recommend process improvements, system integration opportunities and customization requirements based on a complete analysis of your current business processes and systems.